![]() I had my own T8 Torx bit and ratchet screwdriver for it. The brand I bought was Onyehn for $14.89 ($2.05 added for tax) and I paid $9.99 extra for next day shipping. So just type in XBox One WiFi card in Amazon. I swapped the WiFi card and it is now working perfectly and I don’t have to buy a new Xbox One. I was able to remove the small screws with a T8 Torx bit and ratchet screwdriver. I found one on Amazon and paid extra for next day shipping. The problem was the XBox One WiFi card was bad and needed to be replaced. I came across a YouTube video that showed how to disassemble and reassemble the XBox One and replace the WiFi card. When connected via USB cable there were no issues but I hate playing with a cable. My wireless controllers still wouldn’t stay connected. ![]() WORKS A TREAT :), she tried out her older controller. *There is also a sound bar in that area and the sub woofer sits on the floor near the plug sockets, electrical extention.Īny how, we moved the Xbox One away from all the wires and sound bar. Reason we moved it was because the area it was in had many wires. (moved it as far as the wire would let us away from plug sockets and sound bars etc) So after reading some posts online, we decided to move the Xbox one a meter or so to the right of where it would usually be. This happened again and again usually it's every few minuets.īought a new controller, thinking that was the problem. So the batteries have to come out and go back in, to un freeze the controller. then re connects? When the controllers came back on they've froze. Yes, it defeats the purpose of a wireless controller, but it does fix the issue.For the last few months controllers randomly disconnect. The other workaround is to connect the Xbox Series X|S controller via a USB cable. Sure, it’s not as updated as the new controllers, but they work without disconnecting. ![]() The first being to use an Xbox One controller. However, if they don’t, there are still two workarounds. These updates should address any Xbox Series X|S controller issues you were previously experiencing. In addition to the new features, this release also fixes many of the controller disconnects players have reported. Lots of Xbox news this week, but in case you missed it we released our March Xbox System Update yesterday. Then make sure you’re using the latest Xbox Series X|S controller firmware update by launching the Xbox Accessories app.įor the Xbox Series X|S, an update was released that addresses the issue in the Xbox System Update that was released in March 2021. There may be a button that says “ View optional updates,” and you may be required to select it there to find the update. You can find available Windows updates by going to Settings > Update & Security > Windows Update > Check for updates. Update: Microsoft has provided an update to the issue, so be sure to do either of the following.įor those using the Xbox Series X|S controller for WIndows, be sure to make sure you have the most recent Windows update. You may also want to make sure you’ve updated the Xbox controller firmware as well. My kingdom for a Xbox controller that doesn’t disconnect at random. For the best experience, we encourage customers to update to the latest controller firmware by following the steps posted here or visiting for assistance. We are aware some players may be experiencing disconnects with their new Xbox Wireless Controllers and our teams are actively working on a solution to be included in a future update. Eventually, Microsoft got involved and admitted that they were aware of the issue and would address this in a future update.Īt Microsoft, we put all of our products through rigorous quality assurance testing and are committed to providing customers with an unparalleled gaming experience. Originally nothing was said, which only frustrated those who were encountering the disconnects, including myself on both my Xbox Series X and PC. ![]() Instead, the issue lies with that new controller in your hand.Ī surge of Xbox Series X|S owners have experienced the random controller disconnecting and voiced their frustrations to Xbox. No, there’s nothing wrong with your console or PC, not to worry. If you’re the owner of an Xbox Series X, Xbox Series, or just someone using an Xbox Series controller for your Windows PC, you may have noticed that the controllers randomly disconnect. ![]()
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